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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adrienne Wheatley

Adrienne Wheatley

March 3, 2026

5  out of  5
rating by Adrienne Wheatley
"Cole provided excellent professional customer service. He was able to beat my previous insurance coverage auto policy plan from GEICO and he get me set up with a State Farm vehicle policy plan in a short amount of time."
We responded:
"Adrienne, I am glad to hear we were able to help you! Thanks for the review!"
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Kim Dozier

February 24, 2026

5  out of  5
rating by Kim Dozier
"I am moving from another state to Texas and Cole was informative and welcoming. Very easy to communicate with."
We responded:
"Welcome to Texas, Kim! Glad we could help."
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Raymond Dean

February 20, 2026

5  out of  5
rating by Raymond Dean
"Ashton is a great state farm representative … who came in transparent and more than willing to serve and satisfy without disappointment!!!!"
We responded:
"Raymond, I am happy Ashdon was able to help get you set up. Thanks for the review!"
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Bill Holley

February 18, 2026

5  out of  5
rating by Bill Holley
"I found that Makayla at Jay Trusty - State Farm Insurance handled my quote expeditiously online and then followed up with a knowledgeable agent in Makayla. There didn't seem to be any beating around the bush and within 24 hours, due to the time I needed to research my options, my wife and I were insured."
We responded:
"Thanks Bill, glad we could help you in a timely manner."
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Lesly Lammons

February 17, 2026

5  out of  5
rating by Lesly Lammons
"Everyone here is so nice and knowledgeable, I had a great experience, and they make it so easy and fast! Makayla was so patient with me!"
We responded:
"Lesly, thank you for the kind review. We are happy that we were able to help!"
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Oscar Hernandez

February 10, 2026

5  out of  5
rating by Oscar Hernandez
"Agent Makayla was very helpful in setting up my auto-insurance at a great rate and in a timely fashion. Thank y'all!"
We responded:
"Oscar, thank you for the great review. Glad we could help!"
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John Mitchell

February 4, 2026

5  out of  5
rating by John Mitchell
"Go see Ashton!! He will save you! Very professional!"
We responded:
"John, thank you for the review. Glad Ashdon could help you out this week!"
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Michael Hocutt

February 3, 2026

5  out of  5
rating by Michael Hocutt
"Michaela called and had the best and the simplest and most easy to understand terms that I've heard all week thank you for your help this is by far the best quote that I got I'm not being paid to say this LOL seriously"
We responded:
"Michael, thanks for the review. Glad we could make this process easy for you!"
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Tina Belmonte

January 31, 2026

5  out of  5
rating by Tina Belmonte
"All of you ,out there.. right now , possibly feeling apprehensive , dis-trustful of the process, you've grown frustrated, dealing with automated AI bots , never getting thru to an actual human being.....experiencing a tad bit of the insurance anxiety blues....I've got 4 wonderful words for you ......>>> My Agent ( ASHDON TAYLOR ) = Real human.... providing real professionalism, real solutions, patience, transparency , respect and a true understanding , that you the Customer are important. He puts the "quality" into service ...Thank you Kindly 🫶Ashdon Taylor, you made it painless !"
We responded:
"Tina, we are so happy Ashdon was able to provide you with excellent service! Thank you for choosing us to help you with your insurance needs. "
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henrique Martino

January 21, 2026

5  out of  5
rating by henrique Martino
"Makayla was an incredible help if not for her I would not have been able to get this policy!"
We responded:
"Thank you for the great review, Henrique! "
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Kara Lacobee

January 20, 2026

5  out of  5
rating by Kara Lacobee
"Ashdon helped me upgrade my life insurance policy! He is great at explaining the different coverage. He also covers my home and auto to help us feel protected."
We responded:
"Kara, thank you for the kind review! We are always here to help."
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S Boggs

January 20, 2026

5  out of  5
rating by S Boggs
"Ashton - very kind and did me a solid! Not only saved me money but covers the policy with me, answered all questions."
We responded:
"Thank you for the kind review, we are glad Ashdon was able to assist you and answer all of your questions!"
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Kimberly McRoberts

January 10, 2026

5  out of  5
rating by Kimberly McRoberts
"Best experience purchasing car insurance in a long while! My agent Makayla was able to get me a quote that was $300 cheaper than their competitors. The process was simple and easy, she was able to activate my insurance for the same day not like other companies where the policies begin at midnight the following day. I highly recommend giving this office a try!"
We responded:
"Thank you for the kind words, Kimberly! We are so glad Makayla was able to help you out."
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Chandler Bullock

December 30, 2025

5  out of  5
rating by Chandler Bullock
"Excellent customer service! Cole with Jay Trusty was very friendly and informative, he helped me find a more affordable rate for auto insurance. Thank you Cole for helping me save on my insurance!!"
We responded:
"Thank you for the kind review, Chandler!"
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Dhanraj Vyas

December 5, 2025

5  out of  5
rating by Dhanraj Vyas
"Cole Kaye was very helpful in helping me navigate auto plans, and got me $200 in monthly savings by moving me to a plan with the same coverage as my previous provider. Truly appreciate the patience, approach and assistance. Would 100% refer others to him and Jay Trusty!"
We responded:
"Thank you for the kind words, Dhanraj."
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Macie Clymer

September 26, 2025

5  out of  5
rating by Macie Clymer
"Great Staff!!!"
We responded:
"Thank you!!"
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Bryson George

September 12, 2025

5  out of  5
rating by Bryson George
"Jay Trusty’s office is exactly who you would want handling your insurance. They are very professional and quick to answer questions you have. I would highly recommend switching to them!"
We responded:
"Thank you for the kind words, Bryson!"
Profile photo of Cole Covington

Cole Covington

September 11, 2025

5  out of  5
rating by Cole Covington
"Absolutely incredible customer service and attention to my insurance needs. The entire team at Jay Trusty State Farm is dedicated to serving and protecting their customers from all angles of disaster. If there's one thing I've found out from dealing with this office, it's that you should feel confident and comfortable putting your "trust" in Jay Trusty 😉."
We responded:
"Thank you, Cole!"
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Zach Street

September 10, 2025

5  out of  5
rating by Zach Street
"This is the person you want handling your insurance needs 10/10"
We responded:
"Thanks, Zach!"
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Harrison Oxendine

September 10, 2025

5  out of  5
rating by Harrison Oxendine
"Jay Trusty is an awesome agent! He was very helpful and made sure I understand everything. I highly recommend this office!"
We responded:
"Thank you for the compliment, Harrison!"
Profile photo of Cameron Lauckner

Cameron Lauckner

September 10, 2025

5  out of  5
rating by Cameron Lauckner
"⭐⭐⭐⭐⭐ Jay Trusty and his team are absolutely the best! They took the time to review all my policies, explained everything clearly, and ended up saving me a ton of money without sacrificing coverage. It’s rare to find an insurance office that truly puts your needs first, but Jay and his staff go above and beyond every single time. Friendly, professional, and trustworthy—if you’re looking for insurance that actually works for you, I can’t recommend Jay Trusty State Farm enough!"
We responded:
"Thanks Cameron, I was glad we could save you money with better coverage. "
Profile photo of Trevor Pinkston

Trevor Pinkston

September 9, 2025

5  out of  5
rating by Trevor Pinkston
"I recently had the pleasure of working with Jay Trusty for my auto, home, and life insurance needs, and I couldn’t be more impressed with the level of service I received. From start to finish, Jay demonstrated exceptional knowledge and professionalism that made the entire process smooth and stress-free. What stood out the most was Jay’s deep understanding of all the insurance products I needed. He took the time to explain every detail clearly, ensuring I fully understood my options without any confusion or pressure. It was evident that Jay is truly well-versed in the intricacies of auto, home, and life insurance, which gave me great confidence in his recommendations. Beyond his expertise, Jay was incredibly quick and efficient. I had several questions and concerns, and he responded promptly, never leaving me waiting or guessing. This level of responsiveness made a huge difference, especially when I needed coverage set up quickly. Jay handled all the paperwork and communication seamlessly, allowing me to focus on other important aspects of my life. Overall, working with Jay Trusty was a fantastic experience. If you’re looking for an insurance agent who is knowledgeable, trustworthy, and quick to assist, I highly recommend Jay. He truly goes above and beyond to ensure his clients get the best coverage at the best rates, and his personalized approach makes you feel valued every step of the way. Thank you, Jay, for your outstanding service!"
We responded:
"Thank you for the great review, Trevor!"
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Marissa Mourot

September 9, 2025

5  out of  5
rating by Marissa Mourot
"Excellent service, knowledgeable staff, and a team that really cares about helping people. Highly recommend Jay & his team for your insurance needs."
We responded:
"Thank you, Marissa!"